Giant Spider with 8ft Spiderweb

Returns Policy

In-store purchase returns may vary, see store for details.

Shipping charges and return shipping charges are not refundable.

Please verify that all items are in the original packaging before returning.
Any items returned broken, missing pieces or without original packaging will not be credited.

For your protection, we recommend returning your items via Canada Post, insured with delivery confirmation.

Party Stuff will not be responsible for loss or theft of returned orders.

Once received, please allow 2 to 3 weeks for your credit to be processed. All refunds will be according to the original method of payment.

Returns must be sent to the following address:

Party Stuff Online
Returns Department
925 Milt Stegall Drive
Winnipeg, MB R3G 3H7

Items that are non-exchangeable, non-refundable and are sold as a final sale: Costumes, Halloween Accessories, Wigs, Make Up, Masks, Teeth, Facial Hair, False Eyelashes, Hats, Socks, Undergarments, Tutus, trays, foil pans, items marked as "Sale".

We will cover the return shipping charges in the following situations:

1. You have received an incorrect item that differs from your order. Claims must be made and product returned within seven days of you receiving your order.
2. Manufacturers defect. We will replace the item and pay the return shipping. Claims must be made and product returned within seven days of you receiving your order.